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Thread: Sky Panel

  1. #1
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    Sky Panel

    2012 2GIG Go!2.0:


    2013-Aug 2014 Vivint SkyControl (original UI/User Interface)


    Vivint SkyControl (projected Aug, 2014 UI/User Interface)



    note- multiple vulnerabilities have been found in the Vivint Sky panel. For more info, see Alert!!

    In 2012, the 2GIG Go2.0 panel won best in the Industry for wireless alarm system, but for cost reasons, this panel was never released. In 2013, this panel became a Vivint exclusive. With the soon to be released 2GIG Go3.0 (GC3 Panel). The Go2.0/Sky Control Panel and the original Go!Control panel have now been rendered obsolete.


    Source

    History
    In November 2012, the Blackstone Group acquired a controlling interest in Vivint, Vivint Solar, and 2GIG Technologies for in excess of $2 billion. Five months following the acquisition of 2GIG Technologies, on February 14, 2013, Blackstone (the current parent company of Vivint/APX Group Holdings), sold 2GIG to Nortek's Linear subsidiary for $135M.
    Vivint's claim to have innovated and designed the "SkyControl" panel.

    Vivint
    Quote Originally Posted by Vivint; June, 2014
    The Vivint SkyControl panel features completely redesigned hardware and software developed by Vivint, including a larger touchscreen and an elegant new operating system that makes it easy to gain insights into the home... Source
    2GIG's claim to have innovated and designed the Go!2.0 two years earlier (and 5 months before the short lived Blackstone acquisition)

    2GIG
    Quote Originally Posted by Lance Dean, Co-Founder of 2GIG Technologies; June, 2012
    ...Our customers challenged us to continue innovating and to stay ahead of the competition. We answered with our Go! 2.0 platform, and this award validates our efforts. This is another game-changer for our industry. Source
    For more info on the 2GIG Go2.0 See: http://www.cepro.com/article/2gig_ad...ecurity_panels

    For more info on the 2GIG GC3 successor to the Go2.0 see:
    http://www.2gigforum.com/threads/72-...f-the-2GIG-GC3

    The panel's current interation currently uses a Telit M2M GPS enabled cellular module, (the current 2GIG cellular modules are also using Telit chips) and was locked down tight by Vivint to prevent takeovers. The installer code 2203, doesn't appear to work on this panel for gaining programming access.

    The real issue is that the Telit module size/form is not compatible with current 2GIG modules (which use alarm.com, Telguard, and Uplink)

    Comparison:




    Current module (on left) versus Go2.0/Sky module (on right):


    The panel uses the same 2GIG sensors and zwave gear as the first generation go control panel, and the same alarm.com (ADC) cameras though.

    For those who want to install their own sensors/devices/gear, or switch this panel's monitoring to another provider, it would require replacement of the existing module, which will allow backend access to programming via alarm.com to disable lockouts and change the installer code, and grant programming access to perhaps reprovision it to use WiFi/telephone (POTS) monitoring if desired. When the 2GIG GC3 releases shortly it may use the same size/form cellular modules, if it does the SkyPanel can probably be taken over, and unlocked like the go!control first generation panel.

    At this time, because of the incompatible cellular module size, this cannot be done, when and if this changes, and/or when the installer code is obtained, this thread will be updated.


    So for now, your options are to replace the Sky Control panel with a first generation GoControl, or wait for the immenient release of the GC3

  2. #2

    Question Am I duped?

    -------------------------------------------------------------------------------------------------------------------------------
    I just had this installed and note that it is deficient in several ways. I was told by Vivint support that this was a *new* panel and they were still developing it. I realize you aren't Vivint, but does what you show mean that they are not going to be upgrading and upward supporting this panel software? One of their custom rules does not work on my system and most of the control (except for the thermostat) has to be manually initiaited as opposed to scheduled. This was a major disappointment for me. I am willing to hang on for updates if they are soon in coming, but need to look at getting out of my contract if they are not. I have three days left of right of recision. What do you recommend?

    Otherwise, it looks like a solid system from an intrusion alarm standpoint, it is just very weak on the automation.

    Also, I was told that you could add your own Z-wave devices after market. Are you saying this isn't the case?

    Does the older GO panel solve my issues?

    Do you have any expereince with Vivint in that they will replace it with the newer panel when it becomes available?

    Any insight you can provide will be most welcome.

    Signed,

    Worried

  3. #3
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    Yep, you were duped.

    I had vivint, If you can get out of your contract, do it, get an original GoControl, get the newest firmware, and install your own sensors/zwave gear. I created this site to make that easy to do for everyone.

    As for adding your own zwave gear, try it and see. The 2GIG panels are compatible with the zwave Iris gear sold at Lowes, go get a 100db strobe/siren, appliance switch, light switch, or outlet, lock, or tstat and see. But if you don't have access to the zwave installer toolbox, then you are SOL. (Good luck with the Installer pin code, but if you do manage to get it, let me know)

    The thing you have to understand is that 2GIG developed the GO2.0 panel back in like 2011, and they constantly update the firmware to add bug fixes, new features, functionality, device support (including zwave device support), etc on their panels.

    2GIG washed their hands with the Go2.0/Skypanel, and so you will most likely never see manufacturer support for fixes or upgrades to the firmware, or sensor/zwave support, its up to Vivint to support the panel. Vivint isn't gonna make the panel compatible with third party gear, or give you access to toolbox installer menus (they won't make any money if you can cut them out), or even implelement bug fixes if they don't have to, I suspect. The door to door sales guys are notorious for telling a new customer any thing they want to hear in order to close a sale.

    Even Vivint's customers that still have the old GoControl panel are running old, outdated firmware (newest firmware is 1.12, for info, see 2GIG Firmware), but most of them are still on v1.6, v1.8, and none are running firmware above v1.9.6.



    The new GC3 is coming out this year, or first quarter 2015 (but Vivint customers will never get it. Vivint is committed to the Go2.0), you can always upgrade to it if you so choose, if you are a DIY'er.

    Not to mention that you will still have the same equipment, just no contract, and you will pay a lot less for the same.

  4. #4
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    Update

    Apparently the Installer code is 2203, BUT it must be accessed and lockout disabled within 48 hours, else the Installer code will not work, unless remotely reset by Vivint.

    ]


    Installer Toolbox





    System Settings







    Cellular



    Networking




  5. #5
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    There are also major issues with the Sky panel.

    The software/User options are very limited, and customers on the Vivint Facebook site are flooding it with complaints.

    Think twice before "upgrading" if you have the original Go!Control panel, or are considering signing up for new service.

  6. #6
    I had one of these panels installed today. I don't know yet if I'll run away from Vivint as fast as I can like many say I should. -- That aside, out of curiosity, I've been reading about what these panels could do. I logged in to the installer toolbox and disabled the installer programming disable after 48 hours as shown in the first picture. Is there anything else I need to make sure to do before 48 hours is up, just in case I do anything different with this in the future?

  7. #7
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    Quote Originally Posted by Purge View Post
    I had one of these panels installed today. I don't know yet if I'll run away from Vivint as fast as I can like many say I should. -- That aside, out of curiosity, I've been reading about what these panels could do. I logged in to the installer toolbox and disabled the installer programming disable after 48 hours as shown in the first picture. Is there anything else I need to make sure to do before 48 hours is up, just in case I do anything different with this in the future?
    No. But you may want to check it every other day or so. Vivint may remotely re-enable the lockout.

  8. #8
    Is there any update with these panels? Is there a way to factory reset the panel? It was in the home I bought and have the basic access (change disarm codes, etc) but not installer codes. Looking to see if there is a way to factory reset by the touch screen or maybe even a way to short or bridge something on the hardware to manually reset the panel... otherwise it seems like it would just make a good target practice because there is no way under the blue sky I'd ever sign up with vivint.

    Thanks for the awesome site!

  9. #9
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    I believe your SOS, but you can reuse all the sensors that are installed, and the 2GIG GC3 will be out in a couple of months,
    The Sky Panel is proprietary for Vivint and no way for takeover or default as I understand it

    So you can use all your sensors with the current Go Control or wait a few month and use your setup minus Sky Panel in the GC3

    Thanks for Posting we appreciate your input

    Mike
    Michael Ferer
    "The Source For Do It Yourself 2Gig Alarm Parts & Alarm.com Plans"
    http://buy2gig.com
    1-877-661-8941

  10. #10
    I have the sky panel and would like to add some TS1 remote panels. Do I need to add the XCVR2-345 to the sky panel to do this? Thank you in advance for your help.
    Last edited by emaxwell; 05-04-2015 at 03:00 PM.

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