I've read and tried the pdf instructions on how to update the firmware multiple times and I have yet to succeed. I've also tried different USB ports and changing the COM ports within device manager. Have you had any issues with the cable simply not getting a response from the panel?
FYI,
Current firmware version of panel (CP21-345E) is 1.9.5. I'm trying to go to 1.10.1
Running Windows 7 Home Premium 64 Bit. Plenty of PC power.
I can't get to the flashing point of the update.
Process I've went thru multiple times.
Download package from 2gigforum.com
Extract files
Run CDM20814_Setup
Connect cable and determine Com port (COM12)
Send shortcut to desktop from extracted file location
Amend file to "C:\Users\BURCHELL\Downloads\2GIG V1.10.1 English Firmware Update Tool\2GIG V1.10.1 English Firmware Update Tool\CP_V1.10.1en.exe" -c12
Disconnect all panel power (battery & AC)
Connect Cable to PC, then to panel
Run program (also tried run as administrator)
This is the point I get stuck at. I never receive the "Are you sure you want to flash.......?"
I tried connecting power at this point as well and still continually see no panel.
I did notice my cable (2GIG-UPCBL2) appears to be missing the connector in the inside the #4 pin, if looking at it with the solid flat portion away from your body.
Any thoughts would be much appreciated.
Bookmarks