Results 1 to 4 of 4

Thread: Had Vivant System Installed

  1. #1

    Had Vivant System Installed

    Hi all, new to the forum here, I had a Vivant alarm system installed yesterday...high pressure sales pitch...your neighbors house was broken into and vandalized, this system will do everything but cook you breakfast and have supermodels come to your door...yada yada yada...but questions I had asked were apparently answered incorrectly (I know, shocker). Like I asked if they would call the police if the alarm was accidentally tripped and I was assured that they would not. So today, I unlocked the front door via the control panel and was apparently outside too long before it rearmed and set off the alarm, I came back in and they called through the panel asking if everything was alright, I assured them it was and thought that was that but about an hour and a half later the cops showed up. Amazing response time eh? So I'm still perplexed as to why they would have called them if I assured them it was just an accident but...they did.

    The main thing though is the more I look around the net, the more I feel like I got ripped off? The system seems ok, I would say I like it even but would like to add things to it (like an external outdoor camera and window sensors) and from what I'm seeing adding things yourself isn't easy with Vivant? I don't know if I should dump this system or what?

    Currently all I have is the panel, doorbell camera, front door lock, motion sensor and rear sliding glass door sensor. The equipment is financed and they're charging me 66 a month. Should I cancel? They said I have three days to cancel but don't know if that requires a bunch of hoops to jump through or not.

    Any advice?

  2. #2
    Sorry for the spelling...Vivint, not Vivant. Admin, feel free to delete this thread, Apparently this was asked in the wrong forum.

  3. #3
    Senior Member
    Join Date
    Feb 2014
    Location
    East Islip NY
    Posts
    187
    Quote Originally Posted by BLACKMAGICK View Post
    Sorry for the spelling...Vivint, not Vivant. Admin, feel free to delete this thread, Apparently this was asked in the wrong forum.
    Have you priced out the equipment you received from our website and then added the alarm.com plan, if you signed a multi year contract how much will you really be paying for the free system @$66 a month, the benefit to diy is no long term contract but you will be the installer, we offer phone support where our competition does not give us a call to discuss further 1-877-661-8941
    Michael Ferer
    "The Source For Do It Yourself 2Gig Alarm Parts & Alarm.com Plans"
    http://buy2gig.com
    1-877-661-8941

  4. #4
    Quote Originally Posted by locknalarm View Post
    Have you priced out the equipment you received from our website and then added the alarm.com plan, if you signed a multi year contract how much will you really be paying for the free system @$66 a month, the benefit to diy is no long term contract but you will be the installer, we offer phone support where our competition does not give us a call to discuss further 1-877-661-8941
    Yea, it would be significantly less and from what I can tell there's more benefits as I read somewhere the "Sky Panel" they use is not going to be updated any further? That is a grave concern if true. The consumer complaints at the BBB don't give me a lot of confidence with them whatsoever, really wish I had checked their first. Well, I've sent them a Notice of Cancellation via email, I'm in the 3 day window to do so, we'll see what happens, I just hope they honor it. I guess they would have to send someone out to get the equipment...why do I feel like this is not going to be over so easily? Hope I'm wrong.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •