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Thread: Unexpected Activity Alerts

  1. #1 Unexpected Activity Alerts

    We're excited to introduce two new features coming in the next week from

    Unexpected Activity Alerts

    A Smarter Security System That
    Learns and Adapts to Customer Activity
    Provide effortless security and convenience with auto-generated
    Unexpected Activity Alerts. The platform works in the
    background to analyze system data and learn a user’s normal activity
    patterns. The system can then notify customers whenever unusual
    activity occurs in their home or business, such as when:
    • The system is disarmed at an unusual time
    • A lock is unlocked when customers are typically away
    • Doors, windows or garage doors are left open at night
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    Increase Customer Engagement and Awareness
    To ensure that we are delivering alerts that matter most,
    customer can provide instant feedback on whether each
    alert is useful to them.

    Customers can also adjust the sensitivity level to receive
    fewer or more Unexpected Activity Alerts. They can also
    pause alerts for up to 24 hours during times when they
    know normal activity patterns won't apply, such as
    holidays or snow days.
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    HTML Email Alerts and Notifications
    Customers will soon receive graphics-friendly HTML email notifications and alerts instead of the old text only format. Existing customers will have the ability to opt-in to this new format and new customers will default to HTML
    Attached Files Attached Files

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