Firmware download with a Mac?

**tckwilson** · 08-02-2016, 07:17 PM

Does anyone have any instructions to do firmware download from a Mac. I am trying to update a ts1. The ts1 is currently v1.9. The go control is V1.14.0.1. Does anyone know if since I am signed up with Alarm.com will they do a OTA firmware update? Thanks in advance

**locknalarm** · 08-02-2016, 11:57 PM

We only use windows PC's to update our panels and TS'1s,you can inquire with your provider about pushing the OTA, but I have never tried with a mismatched panel and ts1 with OTA,there is windows emulation software for Mac but we have no experience with them, maybe others have.

You also can inquire with your service provider about hen firmware update tool

**rmdumlao** · 09-06-2017, 05:43 AM

Originally Posted by locknalarm

We only use windows PC's to update our panels and TS'1s,you can inquire with your provider about pushing the OTA, but I have never tried with a mismatched panel and ts1 with OTA,there is windows emulation software for Mac but we have no experience with them, maybe others have.

You also can inquire with your service provider about hen firmware update tool

Lock&Alarm is my provider. Can you help me with this firmware update by pushing it OTA? Thank you!