Failed update - Flashing Red Light

[pboy207]

I was in the process of updating my ts1 panel. While updating, I didn't see any progress in the status bar, so I removed the cable and unplugged the power, so that I can try again. Now when I power up the TS1, there is only a flashing light and it is not recognized by the update tool. Did I mess up the keypad? Is there anything I can do to get this working again? Thanks

[rive]

For v1.10/v1.10.1

Kill all power and try to update ts1 again using cable/4 pin adapter

Make sure you create the shortcut for the ts1 (not main panel), if you flash the wrong firmware you will brick the TS1

[pboy207]

For v1.10/v1.10.1

Kill all power and try to update ts1 again using cable/4 pin adapter

Make sure you create the shortcut for the ts1 (not main panel), if you flash the wrong firmware you will brick the TS1

Hi Rive,

I definitely used the TS1 firmware as it's the only one I've created a shortcut for. I am using the cable with the 4 pin adapter. One thing I noticed is the adapter is loose when inserted into the TS1 touchpad. So I was holding it in place as I was updating the touchpad. Now when attempting to update, the update tool doesn't seem to be recognize that the TS1 is connected. It just has the "No Panel" message. As I mentioned before, if I try to power up the TS1, all it does is flash a red light. It does not boot up at all.

[rive]

If the cable moves the update will fail. Secure the cable (I usually run it behind the ts1/wall). Do not hold it.

Remove batteries (if installed), disconnect AC , make sure you properly connect the 4pin/cable at TSI, and USB at PC. Reconnect AC power to TS1.

If it does not see panel check connections. I usually put the 4pin in the j4 cable connection prior to inserting in ts1. Make sure you are properly inserting the 4 pin in ts1 port

[pboy207]

If the cable moves the update will fail. Secure the cable (I usually run it behind the ts1/wall). Do not hold it.

Remove batteries (if installed), disconnect AC , make sure you properly connect the 4pin/cable at TSI, and USB at PC. Reconnect AC power to TS1.

If it does not see panel check connections. I usually put the 4pin in the j4 cable connection prior to inserting in ts1. Make sure you are properly inserting the 4 pin in ts1 port

I will try again. I really not sure how I would secure the cable. The TS1 is not mounted yet, I have it laying on my desk as I'm doing the update. The adapter was really loose, that is why I was trying to hold it. Does it matter which end of the 4 pin adapter goes into the ts1 port, as the adapter isn't really secure when attaching it to the TS1 port?

[rive]

I don't think it matters which end unless its different. There are different pin holes, make sure you are in the right ones. You are going to have to find a way to secure cable so it doesn't move...even if you need to tape it

[pboy207]

I just wanted to give an update. I was able to successfully update the TS1 touchpad. I used a different computer and it updated with no problem. I'm not sure if it was the switching of the computer or if I did something different. Whatever it is, I''m just glad it finally worked. Thank you for all your help!!